When you buy an Artizono, you’re buying a high-performance machine tool. To us, customer care is all about ensuring that we maintain that high performance for each and every one of our customers, no matter what it takes.
Online diagnosis & solutions are available for any emergency breakdown. If onsite correction is required, we can send our engineer to your plant, helping you solve the issue.
All the machine enjoys a one-year warranty. During this period, our engineer will fix any malfunction & change the broken parts of your machine for free.
We understand even the slightest issue of the machine will affect your productivity. So we try our best to ensure the quickest response to any customer questions & requests.
We provide our customers with a timely and quality service experience by working with dealers as well as through remote instruction.
Our company regularly conducts relevant training, and training materials are also presented in the form of videos or documents, and we will inform you of the relevant entry points so that you can access them as soon as possible.